
Message from the CEO
I have worked in the financial industry for over 35 years, including 29 years at Cross County Savings Bank. My experience in both medium and large financial institutions has taught me that smaller is always better when it comes to personalized banking products and services for consumers.
Since Cross County Savings Bank was founded in 1888, more than a century ago, customer satisfaction has been and continues to be our driving force. Visit the History page on our website to obtain more information about our bank’s history.
Currently, we are making significant investments to make your banking experience more rewarding. We are exploring and developing new products and services that will benefit you, while also maintaining the core products that you have come to know and desire. At the same time, we are modernizing and improving our retail branch locations and administrative offices to improve your banking experience. But if you prefer to bank from home or remotely, we are developing and deploying new technologies that will benefit you in terms of time and experience.
I invite you to let us know how we may continue to improve your banking experience. Please visit one of our branches and speak with a Customer Service Representative or place your recommendations in our Suggestion Box at any of our branches. If you prefer, you may also email your suggestions to us at [email protected]
We look forward to continuing to serve your banking needs.